Payments and Documents

Methods of payment

• doc_text Is it mandatory to pay a deposit in order to purchase a trip?
• doc_text What do I do if the payment has been declined?
• doc_text How do I know if a payment is cleared?
• doc_text How does shared payment work with SplittyPay?
• doc_text What is a SplittyPay pre-authorization?
• doc_text Why an amount higher than the amount entered on the SplittyPay website has been pre-authorized on my card?

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Payment instruments

• doc_text What are the payment methods accepted?

Invoices

• doc_text What data do I need to provide to receive the invoice?
• doc_text When will the trip invoice be issued?
• doc_text Where can I find my trip invoice?

Travel Documents

• doc_text What documents do I need to in order to depart?
• doc_text Where can I find the documents for my purchased trips?

Travel Contract

• doc_text Can I purchase a trip without accepting the contract?
• doc_text How will I know if my booking has been confirmed?
• doc_text What is the "Lead participant"?
• doc_text What personal data is required in order to finalize a purchase?